Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years. Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.
Sustainalytics is a growing organization with 700 employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.
For more information, visit www.sustainalytics.com
Under COVID-19 circumstances, all Sustainalytics employees are now working from home. More than ever, ESG factors are critical to building a more ethical and sustainable global economy. Our teams need passionate colleagues to join us in delivering quality research products to our clients worldwide.
Our recruitment and selection process is continuing via phone or video meetings. New team members are onboarded and start their first day with the company from the safety of their homes.
We rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.
For our fast-growing Team, we are seeking highly motivated and dedicated team members, with experience in Customer support, to provide a key role in providing excellent service for our clients (via chat/email/phone). This role will require a broad understanding of our business to assist clients, by answering questions to the extent of your training and otherwise connecting them with the best suited colleagues within our firm to assist further. This is a customer service role.
Key responsibilities include:
The candidate should have the following qualifications:
APPLICATION & INTERVIEW PROCESS
In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. Sustainalytics is committed to providing accommodations for individuals with disabilities, upon request.
Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.