Do you believe that - with the right insights - investors and companies could contribute to a more just and sustainable global economy? Over the last 25 years, we’ve dedicated ourselves to this mission as the leading independent provider of Environmental, Social and corporate Governance (ESG) research and ratings.

Sustainalytics analyses and rates the sustainability performance of global companies and our assessments and insights are used by clients to make better informed investment decisions, analyse the sustainability performance of their portfolios and/or engage with companies in relation to their business activities and behaviour.

Our newly rebranded Sustainable Finance Solutions (SFS) team marks an innovative company development aligned with emerging market trends in the Green Finance realm. Our mandate is to provide assessments and analysis to financial institutions, corporates and other issuers, allowing investors and lenders to evaluate the sustainability performance of both issuers and issuances. Our services include green/social/sustainability bond second-party opinions, annual compliance reviews, ESG ratings, and lender frameworks, among other projects.

As the leading external reviewer of Sustainability Bond frameworks, our team has supported well over 200 innovative social and environmental issuances, resulting in meaningful sustainability impacts. In 2017, Sustainalytics was awarded “the most impressive second opinion provider” by Global Capital. See our Green & Social Bonds services for more information.


This role is an exciting opportunity for someone who wants a fast-paced commercial setting and enjoys finding ways for teams to do more, better, through process improvements and providing the right information to people at the right time.

The Sales Operations Associate will be responsible for the projects and processes for automations and integrations among tools and platforms used by the Commercial team to communicate internally with other departments and externally with our clients.

Key responsibilities include:

  • Lead projects planned for integration of tools with our CRM system;
  • Maintain and provide recommendations for improvement of current workflows and automations;
  • Create and maintain Sales and Inside Sales reports;
  • Create and maintain documentation of processes, procedures and visuals for training purposes;
  • Supports the Sales Operations Manager with communications with other departments for initial request gathering, project structure, testing and training;
  • Support Inside Sales and Regional Sales with operational related issues;
  • Develop your own ESG and Sustainable Finance industry knowledge;
  • Support Inside Sales on the management of CRM Accounts.


The ideal candidate needs to be a genuine team player who can reach objectives individually, as well as through close collaboration and coordination with other team members, based on Sustainalytics’ relationship-focused consultative sales philosophy. The candidate should have the following qualifications:

  • Alignment with Sustainalytics’ mission, vision and values;
  • Business experience 1-3 yrs required;
  • Operational mindset;
  • Organized, responsible, willing to take ownership and initiative;
  • Operational experience with CRM (Testing and/or frequent User);
  • Excellent interpersonal, communication and writing skills;
  • Attention to detail;
  • English fluency required;
  • Previous knowledge or ability to learn to produce documentation and procedures.
  • Operational experience in BI preferred.


If this opportunity sounds appealing to you, please submit your application using the form below.

All applications will be treated with the highest level of discretion and will be accepted until Friday, 17 February 2020.

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply.

Sustainalytics is committed to providing accommodations for individuals with disabilities, upon request.

Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.

Sustainalytics accepts applications directly from applicants only; no employment or recruitment agencies, please.